We’re here to help

Questions, ideas, or something not working right? Reach out any time — a real person will read it.

Email the Thinknest team

The best way to reach us is by email. Tell us what’s happening — and if it’s about the app, your device model and iOS version help us help you faster.

Email support@butlertc.com

We aim to reply within 2–3 business days.

Frequently asked questions

What is Thinknest?

Thinknest is a calm, ad-free app for young children. It’s a cozy house and sunny yard where kids tap around to find five gentle mini-games — Rainbow Studio (coloring), Potion Pantry (sorting), Mystery Word Garden (words), Garden Path (a maze), and Tic Tac Toe (two players, with leaves and flowers).

What ages is it made for?

Thinknest is designed for young children, roughly ages 3–8, and is best enjoyed alongside a grown-up. The games gently adapt to your child’s pace, so they stay approachable as your child grows.

Does it have ads or in-app purchases?

No — and it never will. There is no advertising, no in-app purchases, no paywalls, and no “watch a video to continue” prompts. Nothing interrupts your child’s play.

Is it safe and private? What data do you collect?

We collect nothing. Thinknest has no accounts, no analytics, and no third-party trackers. Gameplay progress is saved only on your device and is never sent anywhere. You can read the full Privacy Policy for details.

How do parents open the settings?

Settings live behind a simple parents-only gate — a quick tap challenge that little ones aren’t likely to solve — so grown-up options stay out of small hands.

How do I reset my child’s progress?

Open the parents-only settings and choose Reset All Progress. This clears saved pictures, completed puzzles, and pacing. Deleting the app also removes everything stored on the device.

Does Thinknest need the internet?

No. Thinknest runs entirely on your device and works fully offline — great for travel, quiet time, or anywhere without Wi-Fi.

What devices does it work on?

Thinknest is an iOS app for iPhone and iPad. You can download it from the Apple App Store once it launches.

I found a bug or have a suggestion.

We’d love to hear it. Email support@butlertc.com with what you noticed. Feedback from families genuinely shapes what we build next.